Frequently Asked Questions

Q. WHAT IS THE COASTAL BEND DAY OF GIVING?

A. The Coastal Bend Day of Giving is a 24 hour, online opportunity to donate to local charities at the forefront of assisting those most at risk in our region.  This year, donations made on the Coastal Bend Day of Giving website, currently up to $16,670 for each of the 45 participating nonprofits, will be doubled so each nonprofit has the opportunity to raise at least $33,340 for much needed services!

Q. WHAT NONPROFITS ARE PART OF THE COASTAL BEND DAY OF GIVING?

A. The nonprofits are listed, with a brief description and link to their websites where applicable, on this website.

Q. HOW DO I DONATE?

A. To participate, simply log on to www.coastalbenddayofgiving.org on November 15, complete a few blanks, select your nonprofit(s) using the shopping cart feature, and make a donation using your credit or,  debit card, or utilize eChecks ($10 minimum).

Q. IS MY GIFT SAFE AND SECURE?

A. Yes! Our website is powered by CiviCore and is a secure PCI-compliant site for donating to your favorite charities. You can be sure your personal information is protected when you donate. The number one way we protect consumer data is by not actually touching your credit card information. Our website security is intentionally separated from the security of your sensitive information. Our credit card processor is Braintree Payment Solutions and they are PCI Compliant Level One, the highest level required of any processor handling over 6 million visa transactions per year.

Q. HOW IS THE COASTAL BEND DAY OF GIVING ATTRACTING GIFTS TO THIS PROGRAM?   

A. Each of the participating nonprofits will be contacting their volunteers, prior donors, friends and family to contribute.  Additionally, the general public will be invited through TV and radio, newspapers and other media to give.  You may donate to any of the nonprofits through the website on that day and every donation makes a difference.  Because the matching funders' match is currently $750,000 ($16,670 per agency), each donation is doubled allowing matching contributions up to $33,340 per nonprofit.

Q. WHEN WILL DONATIONS BE ACCEPTED?

A. From midnight to midnight on Tuesday, November 15, 2016 for matching purposes; however, you may also preschedule your donation on the website from November 6 through November 14 and it will be processed on November 15.  Of course, contributions made directly to the nonprofits at other times are always welcome.

Q. WHAT TYPE OF GIFTS CAN BE ACCEPTED?

A. Only gifts by credit or debit card (Visa, MasterCard, American Express and Discover.) or via eCheck.  Cashier's checks, brokerage checks, and money orders are not acceptabe as an eCheck form of payment.

Q. CAN I MAIL MY GIFT OR MAKE MY CREDIT CARD GIFT BY PHONE?

A. No.  To receive matching credit, all gifts must be made directly through the Coastal Bend Day of Giving website at www.coastalbenddayofgiving.org or through a Coastal Bend Day of Giving connected link on a participating nonprofit's website.  Contact the nonprofit to which you wish to donate if you are having computer difficulties or if you have any questions and they will be able to assist you. If you are unable to reach them, please call the Coastal Bend Community Foundation at 361.882.9745.

Q. IS THERE A SIZE LIMIT ON GIFTS?

A. The minimum gift is $10.00.  There is no maximum amount, but matching grants will only be made up to the first $16,670 donated to each nonprofit in the Coastal Bend Day of Giving.

Q. MY EMPLOYER WILL MATCH CHARITABLE CONTRIBUTIONS.  CAN THEIR MATCHING GIFT BE MATCHED THROUGH THIS PROGRAM?

A. The employer matching gift can earn a match but only if it is made through the Coastal Bend Day of Giving website, is made before the close of the 24 hour Day of Giving and otherwise meets the eligibility rules of the employer's program.

Q. IS THERE A LIMIT ON THE AMOUNT OF MATCHING FUNDS AN ORGANIZATION CAN EARN?

A. Yes, the maximum is currently $16,670.

Q. WHAT IF I WANT TO DONATE TO MULTIPLE ORGANIZATIONS?

A. If you want your donation to be distributed equally among the 45 nonprofits , simply select  "Coastal Bend Community Foundation" and your donation will be divided among the nonprofits. Otherwise, you may select the nonprofit(s) and amounts(s) to each you wish to donate and complete your donation in one transaction, similar to the "shopping cart" method used by most online vendors.

Q. WHAT IF THE ORGANIZATION I WANT TO DONATE TO IS NOT LISTED?

A. The nonprofits participating this year were selected because they are on the front line, providing basic services to at risk populations in our communities.  Additionally, many of the matching funders are restricted to whom they can donate by their individual charters.  Focusing on these 45 nonprofits also permits the matching funders to spread their normal grant making to additional nonprofits in the community.  Of course, you can make donations to your favorite nonprofits at any time.

Q. HOW WILL A DONOR RECEIVE ACKNOWLEDGEMENT OF THEIR GIFT?

A. All gifts made through the Coastal Bend Day of Giving website are processed by CiviCore.com, a nonprofit service that facilitates online donations.  Donors will receive an email receipt from CiviCore.com for tax purposes - you should not also receive a tax receipt from the nonprofit.  The nonprofits do receive, however, the contact information for each of their donors, unless the donor requests that the contribution remain anonymous, so you should receive a thank-you note from the nonprofit.

Q. WHAT COSTS ARE ASSOCIATED WITH THE PROGRAM?

A. There is a credit card processing fee as is customary with all credit card purchases; however, no other costs are deducted from the donation.   The Coastal Bend Community Foundation underwrites 100% of the Day of Giving administrative costs including development of the website, development of e-mail, posters and other marketing material, and training costs.

Q. HOW CAN DONORS BE SURE THAT THE PARTICIPATING ORGANIZATIONS RECEIVE THE RECOMMENDED CONTRIBUTIONS?

A. After the Day of Giving, the Coastal Bend Community Foundation will provide a grant to each of the nonprofits for their individual donations and matching funds earned.  The financial and public charity status of all nonprofits were preapproved prior their participation.  In the unlikely event that a participating nonprofit should lose its tax-exempt status or close prior to the distribution of grants from the Coastal Bend Day of Giving, donations collected will be divided equally among the remaining participating nonprofits.

Q. CAN I BECOME A FUNDRAISER FOR MY FAVORITE NONPROFIT?

A. Of course! We're excited to offer you that opportunity. Individuals and businesses can be fundraisers. You pick your own fundraising goal for a chosen nonprofit and accept donations on your fundraising page on www.CoastalBendDayofGiving.org. All fundraisers must register and complete an online fundraising page. You can get started on our GET INVOLVED page.

Q. HOW CAN I SHARE THE NEWS ABOUT THE COASTAL BEND DAY OF GIVING?

A. Follow us on Twitter #CBDayofGiving and like us on Facebook, https://www.facebook.com/CoastalBendDayofGiving.  Make sure you share, comment and like our posts to help us get the word out about the Coastal Bend Day of Giving!